All E-commerce packages

Product audit & recovery

E-commerce Product Health & Rescue

Get an independent technical assessment of your e-commerce product, with evidence-backed findings and a prioritised recovery plan for the issues affecting your store and operations.

Defined deliverables5–10 working daysAgreed scope

Your review investment

From £750

Starting price · GBP

Target delivery5–10 working days
Review My Store

Final price agreed after we confirm your scope.

Built for your next step

Find what is holding your store back.

Best for: Retail teams with existing stores facing recurring bugs, unreliable integrations, slow shopping journeys or delayed launches.

What success looks like

Give your team a clear view of reproducible issues, technical risks and dependencies, with an actionable sequence of fixes and acceptance criteria for recovery work.

A clearly defined scope

What’s included

7 deliverables
01

Review of the agreed storefront code, theme or application areas

02

Testing of product discovery, cart and checkout journeys

03

Payment, order and inventory integration reliability review

04

Mobile usability and page performance assessment

05

Review of error handling and operational failure points

06

Evidence-backed findings ranked by impact and urgency

07

Prioritised remediation roadmap and findings walkthrough

Scope & boundaries

The starting price covers a defined assessment and recovery roadmap. Engineering fixes, full redesigns, penetration testing and ongoing incident response are scoped separately. Review coverage depends on available technical access and representative test data.

Important to know

This package assesses the agreed product areas. Remediation is quoted separately after the findings are reviewed.

From first conversation to handover

A clear path to delivery

  1. 01

    Define the scope

    Review your challenge, systems and dependencies. Agree deliverables and acceptance criteria.

  2. 02

    Assess the product

    Inspect the agreed code, integrations and journeys. Document evidence and prioritise risks.

  3. 03

    Plan the recovery

    Walk through the findings and leave with a prioritised remediation roadmap.

The details that matter

Before we get started

A few things to know about scope, timing and working together.

Is this a fixed-price package?

The displayed prices are indicative. We agree a defined scope, acceptance criteria and a project quote before work starts. Requests beyond that scope are estimated separately.

What do you need from our team?

A product or operations contact, access to the agreed systems and documentation, representative test data, and timely feedback. We confirm access and integration dependencies before scheduling delivery.

When does the delivery timeline begin?

The target delivery window is 5–10 working days, starting once scope, access and dependencies are ready. Third-party approvals or changes to the agreed scope can affect timing.

What happens after delivery?

We walk your team through the assessment, findings and prioritised roadmap. You can act on the recommendations internally or request a separate engineering proposal.

Prices are indicative GBP project ranges. Final scope, deliverables, acceptance criteria and price are agreed before work starts. Timelines assume defined scope, available technical access and compatible third-party integrations. Vendor, infrastructure, regulatory and licensing costs are excluded.

Let’s make progress

Start with a conversation.
Leave with a clear next step.

Tell us about your product and what’s slowing you down. We’ll help define the right scope for E-commerce Product Health & Rescue.

Discuss your project

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