Get an independent technical assessment of your e-commerce product, with evidence-backed findings and a prioritised recovery plan for the issues affecting your store and operations.
Best for: Retail teams with existing stores facing recurring bugs, unreliable integrations, slow shopping journeys or delayed launches.
What success looks like
Give your team a clear view of reproducible issues, technical risks and dependencies, with an actionable sequence of fixes and acceptance criteria for recovery work.
A clearly defined scope
What’s included
7 deliverables
01
Review of the agreed storefront code, theme or application areas
02
Testing of product discovery, cart and checkout journeys
03
Payment, order and inventory integration reliability review
04
Mobile usability and page performance assessment
05
Review of error handling and operational failure points
06
Evidence-backed findings ranked by impact and urgency
07
Prioritised remediation roadmap and findings walkthrough
Scope & boundaries
The starting price covers a defined assessment and recovery roadmap. Engineering fixes, full redesigns, penetration testing and ongoing incident response are scoped separately. Review coverage depends on available technical access and representative test data.
Important to know
This package assesses the agreed product areas. Remediation is quoted separately after the findings are reviewed.
From first conversation to handover
A clear path to delivery
01
Define the scope
Review your challenge, systems and dependencies. Agree deliverables and acceptance criteria.
02
Assess the product
Inspect the agreed code, integrations and journeys. Document evidence and prioritise risks.
03
Plan the recovery
Walk through the findings and leave with a prioritised remediation roadmap.
The details that matter
Before we get started
A few things to know about scope, timing and working together.
Is this a fixed-price package?
The displayed prices are indicative. We agree a defined scope, acceptance criteria and a project quote before work starts. Requests beyond that scope are estimated separately.
What do you need from our team?
A product or operations contact, access to the agreed systems and documentation, representative test data, and timely feedback. We confirm access and integration dependencies before scheduling delivery.
When does the delivery timeline begin?
The target delivery window is 5–10 working days, starting once scope, access and dependencies are ready. Third-party approvals or changes to the agreed scope can affect timing.
What happens after delivery?
We walk your team through the assessment, findings and prioritised roadmap. You can act on the recommendations internally or request a separate engineering proposal.
Prices are indicative GBP project ranges. Final scope, deliverables, acceptance criteria and price are agreed before work starts. Timelines assume defined scope, available technical access and compatible third-party integrations. Vendor, infrastructure, regulatory and licensing costs are excluded.
Let’s make progress
Start with a conversation. Leave with a clear next step.
Tell us about your product and what’s slowing you down. We’ll help define the right scope for E-commerce Product Health & Rescue.
Bring AI-powered virtual try-on directly into your online store or mobile app. Customers can upload an image or use a supported camera experience to visualise selected products before making a purchase decision.
Traffic has little value if customers abandon their journey before completing a purchase. We review the complete customer journey, identify technical and experience-related friction, and implement targeted improvements across product discovery, cart and checkout.
Give customers instant assistance while they shop. Our AI-powered shopping assistants can answer product questions, help customers discover relevant products, assist with order enquiries and escalate conversations to your team when human support is required.