Question 1

What does Ideal e Designs do?

Accepted Answer

Ideal e Designs is an Global AI Engineering Partner partner helping startups and businesses build, modernize, and scale production-ready digital products — from AI product development and agents to FinTech, e-commerce, and product rescue.

Question 2

Which industries do you work with?

Accepted Answer

We partner with startups and SMEs across SaaS, fintech, healthcare, e-commerce, education, mobility, and social platforms.

Question 3

Where is your team based?

Accepted Answer

Our core team is based in Gurugram, India. We work with clients globally across the US, UK, Europe, and the Middle East.

Question 4

How long have you been in business?

Accepted Answer

We have been building digital products since 2019 — over 5 years of delivering apps, platforms, and AI tools for ambitious founders.

Question 5

Do you sign NDAs?

Accepted Answer

Yes. We are happy to sign a mutual NDA before discussing your product details, sharing any assets, or beginning any discovery work.

Question 6

Can you work with existing codebases?

Accepted Answer

Absolutely. We frequently join in-flight products — we start with a thorough code audit, then stabilise, refactor, and iterate alongside your team.

Question 7

Do you build both iOS and Android apps?

Accepted Answer

Yes. We build cross-platform apps using Flutter and React Native, as well as native apps where performance demands it, so you reach both platforms from a single codebase.

Question 8

Can you help with AI and automation?

Accepted Answer

Yes. We integrate machine learning, NLP, computer vision, and workflow automation into products — from AI chatbots to intelligent data pipelines and predictive features.

Question 9

Do you offer UI/UX design?

Accepted Answer

Design is core to what we do. We handle wireframing, prototyping, user research, visual identity, and full design systems — not just handed-off mockups.

Question 10

What is included in your MVP package?

Accepted Answer

Our MVP package covers product discovery, UI/UX design, core feature development, backend and API setup, app store submission, and a 30-day post-launch support window.

Question 11

Do you offer branding and visual identity?

Accepted Answer

Yes. Our design team can create your brand from scratch — logo, colour system, typography, and brand guidelines — or refresh an existing identity.

Question 12

Can you build SaaS platforms?

Accepted Answer

Yes. We design and build multi-tenant SaaS products including subscription and billing integration, role-based access, admin dashboards, and scalable cloud architecture.

Question 13

How long does a typical project take?

Accepted Answer

MVPs typically take 8–12 weeks. Full product builds range from 3–6 months. Timelines depend on scope, design complexity, integrations, and feedback speed.

Question 14

How do we communicate during the project?

Accepted Answer

We run weekly video check-ins, share interactive demos at each milestone, and keep a shared async channel (Slack or similar) for real-time decisions and updates.

Question 15

Do you provide project management?

Accepted Answer

Yes. A dedicated PM or tech lead drives delivery, keeps scope aligned, manages sprints, and coordinates design, engineering, and QA throughout the project.

Question 16

What about testing and QA?

Accepted Answer

We include automated unit and integration tests where applicable, plus structured manual QA for critical user flows before every release. We also offer dedicated QA sprints.

Question 17

Will I own the source code after delivery?

Accepted Answer

Yes. Full IP and source code ownership transfers to you upon project completion and final payment. You can take it to any team to continue with.

Question 18

What happens if requirements change mid-project?

Accepted Answer

We use a structured change-request process. Small changes are absorbed where possible; larger scope changes are assessed for timeline and cost impact before proceeding.

Question 19

How do you price projects?

Accepted Answer

We offer fixed-price engagements for well-defined scopes and time-and-materials for evolving or exploratory work. We provide a detailed proposal after a discovery call.

Question 20

What is your minimum project budget?

Accepted Answer

Our minimum engagement starts around $5,000 USD for a focused feature or audit. Full product builds typically start from $15,000 depending on complexity.

Question 21

Do you offer support and retainer plans?

Accepted Answer

Yes. Post-launch retainers cover ongoing maintenance, security patches, performance monitoring, minor feature additions, and priority bug fixes.

Question 22

What payment terms do you use?

Accepted Answer

Typically a 40% upfront deposit, 40% at mid-project milestone, and 20% on final delivery. For retainers, billing is monthly. All terms are agreed in writing before we start.

Question 23

Can we start with a paid discovery phase?

Accepted Answer

Yes. A 1–2 week paid discovery sprint helps refine requirements, identify risks, create wireframes, and produce a reliable estimate before committing to the full build.

Question 24

What tech stack do you use?

Accepted Answer

On the frontend: Next.js, React, Flutter, React Native. Backend: Node.js, NestJS, Python. Cloud: AWS, GCP, Firebase. We choose the right tool for each product, not a one-size-fits-all stack.

Question 25

Do you use Flutter for mobile apps?

Accepted Answer

Flutter is our primary mobile framework — it delivers near-native performance, a single codebase for iOS and Android, and fast iteration cycles. We also use React Native where teams require it.

Question 26

Can you integrate third-party APIs and services?

Accepted Answer

Yes. We integrate payment gateways (Stripe, Razorpay), auth providers (Auth0, Firebase), maps, analytics, CRMs, ERPs, and any REST or GraphQL API your product needs.

Question 27

How do you handle data security?

Accepted Answer

We follow OWASP security guidelines, encrypt data in transit and at rest, apply role-based access controls, and conduct security reviews before launch. We can also arrange third-party pen testing.

Question 28

Do you set up CI/CD pipelines?

Accepted Answer

Yes. We configure automated build, test, and deployment pipelines (GitHub Actions, Bitrise, or similar) so your team can ship confidently from day one.

Question 29

Do you provide post-launch support?

Accepted Answer

Yes. All projects include a 30-day post-launch warranty for bug fixes at no extra cost. Beyond that, we offer monthly retainers for ongoing maintenance and feature development.

Question 30

What is included in a maintenance plan?

Accepted Answer

Maintenance plans cover OS and dependency updates, security patches, performance monitoring, crash reporting, minor UI fixes, and a defined SLA for response times.

Question 31

How quickly do you respond to critical bugs?

Accepted Answer

On an active support plan, critical production issues get a response within 4 hours and a fix or workaround within 24 hours, depending on the severity tier.

Question 32

Can I update app content myself after launch?

Accepted Answer

If you need a CMS, we build one into the product so you can manage content, images, and copy without needing a developer. We can also integrate headless CMS solutions like Sanity or Contentful.

Question 33

Can you take over support for an app built by another agency?

Accepted Answer

Yes. We start with a code and infrastructure audit, document what we find, stabilise the codebase, and then transition to ongoing support. We do this regularly.

Frequently Asked Questions

Answers to the questions we hear most

General Information

Our Services

Project & Process

Pricing & Payment

Technology

Support & Maintenance

Let's work together

Frequently Asked Questions

Answers to the questions we hear most

General Information

01What does Ideal e Designs do?

02Which industries do you work with?

03Where is your team based?

04How long have you been in business?

05Do you sign NDAs?

06Can you work with existing codebases?

Our Services

01Do you build both iOS and Android apps?

02Can you help with AI and automation?

03Do you offer UI/UX design?

04What is included in your MVP package?

05Do you offer branding and visual identity?

06Can you build SaaS platforms?

Project & Process

01How long does a typical project take?

02How do we communicate during the project?

03Do you provide project management?

04What about testing and QA?

05Will I own the source code after delivery?

06What happens if requirements change mid-project?

Pricing & Payment

01How do you price projects?

02What is your minimum project budget?

03Do you offer support and retainer plans?

04What payment terms do you use?

05Can we start with a paid discovery phase?

Technology

01What tech stack do you use?

02Do you use Flutter for mobile apps?

03Can you integrate third-party APIs and services?

04How do you handle data security?

05Do you set up CI/CD pipelines?

Support & Maintenance

01Do you provide post-launch support?

02What is included in a maintenance plan?

03How quickly do you respond to critical bugs?

04Can I update app content myself after launch?

05Can you take over support for an app built by another agency?

Let's work together